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My Personal Data

Last updated: 11th december 2023

This form allows you to exercise your rights within the framework of the application of the General Data Protection Regulation (GDPR) 



of 27 April 2016

on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

In accordance with the amended ‘Information Technology and Freedoms Act’ of January 6, 1978 and the European General Data Protection Regulation 2016/679 (GDPR), ), you have the right to query, access, rectify, erase, oppose for legitimate reasons, to limitation and portability in relation to all of the data, as well as the right to formulate specific directives and terms and conditions regarding the storage, erasure and communication of your post-mortem data.

1.Personal data. Processing of Personal Information. Obligations of ISTMOTEL.
We collect personal data that you voluntarily give to us for the use of community services and on some occasions IP addresses. In order to provide its customers with a quality service, ISTMOTEL may collect personal data provided by its Users when using all of its Services. No personal data will be transferred, but the details of the user (name, date of birth, phone numbers, email) may later be used by ISTMOTEL and its affiliates to promote any of its products.

The user can always delete their profile by contacting ISTMOTEL by Email at:, by post at: ISTMOTEL Edificio Cuatro – Calle Federico Boyd – Piso 2 Officina 4 – Bella Vista - Panama sor by clicking the link situates at the bottom of the page of our email communications

ISTMOTEL collects the user's IP address in order to locate their country and uses cookies.( see the page regarding data and managing cookies.
The User authorizes ISTMOTEL to establish, maintain and update a file containing the personal information that the user has sent.

The user also authorizes ISTMOTEL to send him or her various commercial information from various partners from time to time.

The User has a right of access, opposition and rectification of their personal data that he or she provides as part of the use of the Services of ISTMOTEL.

Consequently, the User may require the disclosure of such personal information, and request that they are deleted, corrected, completed, clarified, updated or any inaccurate, incomplete or ambiguous information which concerns them are deleted.

The User may contact ISTMOTEL for any additional information about the composition, preservation, updating and use of this information. The User has the right of access, of notification, rectification and deletion of the data concerning him, he can exercise with ISTMOTEL.

-for French users, this right is provided under the conditions of Article 34 of the law of 6 January 1978

-For Users in the UK this right is provided by the Data Protection Act 2018

For Users in the USA this right is provided by the Privacy Act  of 1974.

This right can be exercised by writing to the following address: ISTMOTEL Edificio Cuatro – Calle Federico Boyd – Piso 2 Officina 4 – Bella Vista - Panama

To enable ISTMOTEL to provide its users with a quality service and to able to address the needs of its Users, the User hereby accepts that employees of ISTMOTEL are authorised to access their personal data on a case-by-case basis, in order to investigate any complaint, allegation or other abuse.

ISTMOTEL is not responsible for any commercial or business practices implemented on other sites to which users have access from the Site via hypertext links, logos, buttons, etc., located on the Site.

The Publisher is mindful that any natural person may, for legitimate reasons, oppose the processing of Data concerning him or herself.

Cookies on
The site requires the installation of a cookie on your computer. Like most online service providers, we use cookies to provide, secure and improve our services, including remembering your preferences, recognizing you when you visit our website, and customizing and tailoring advertisements to your interests. In general, it records information about the navigation of your computer on our site (the pages you visited, the date and time of visit, etc.) which we can read during your subsequent visits (see also Google analytics cookies).

On the site, the cookies allow you to keep a record of your information when filling out a form for a 13- month legal period, so you do not have to fill these out on every page of the site.


We are likely to use your contact details in the context of commercial solicitations, in accordance with applicable law and with the clauses of this confidentiality charter.

- Commercial solicitations by electronic means (e-mail, push notifications and SMS):

Pursuant to Article L.34-5 of the Postal and Electronic Communications Code, we will send you these requests subject to having previously obtained your consent: this is the case when you register or sign up on one of our forms, you agree to receive offers and promotions from our partners. As an exception, we may send our customers on the basis of our legitimate interests, solicitations for other products or services which are similar to those we already provide to you.

-Commercial solicitations by telephone

We are likely to send you commercial solicitations by telephone. In accordance with the Consumer Code, we inform you that you have the possibility of subscribing to the list of opposition to canvassing available on the Bloctel site:

The transfer of your data outside the European Union

The processing of personal data that we carry out may involve cross-border data exchanges with companies located in countries outside the European Union.

Where applicable, when these countries do not benefit from an adequacy decision under Article 45 of the GDPR, we use various measures to ensure that your personal data transferred to these countries benefit from adequate protection, such as the signing of standard contractual clauses adopted by the European Commission.


What are your privacy rights?

At any time, you can:

• Obtain the rectification of your data,

• Obtain a copy of your data,

• Oppose any use of your data for marketing purposes.

In addition, depending on the circumstances, you can:

• Withdraw your consent when one of our uses is based on this,

• Refuse any use based on our legitimate interest, for a reason relating to your situation.

• Request the transmission of your data to a third party when we hold this data on the basis of a contract or your consent (right to portability),

• Request the limitation of the processing of your data in the event that we are examining your request for withdrawal,

• Ask us to delete your data when it is no longer necessary, when you have withdrawn your consent or you are opposed to a use (the right to be forgotten),

• Define directives for the fate of your personal data after your death.

To do this, you just need to send us a request by email to: